(513) 322-1306

Holidays - We'll be Closed


Closed On...ClosedRe-Open On

Independence Day

July 4July 5
Labor DaySept 4Sept 5
ThanksgivingNov 23Nov 27
ChristmasDec 23Dec 26
New Years' DayJan 1Jan 2, 2018
Memorial Day 2018May 28May 29


Service Hours

 
​Our consultants are typically available remotely and in our shop during the following hours:


DayOpenClose
Monday8:30 am6 pm
Tuesday8:30 am
6 pm
Wednesday8:30 am
6 pm
Thursday8:30 am
6 pm
Friday8:30 am
6 pm
Saturday9 am12 pm
SundayClosed










  

We are available by appointment after hours. Give us a call anytime and we'll do our best to respond as quickly as we're able. Please leave a message - if we don't answer, someone will call you back.

HOURS & PRICING

We are experienced in all facets of server, desktop computer repair services, laptop and networking services and support. We always provide a no pressure complimentary phone or in-shop consultation to understand your issue completely. No work is done without your permission. Business services are billed according to the client's needs at the same low hourly rate as our residential services.


We can provide pick-up and delivery and on-site services anywhere within the Greater Cincinnati area. Appointments for these types of services are required.


 

Our No-Nonsense Pricing


Our billing rate for all services is $99 per hour, billed in 15 minute increments. This rate is for business and residential service, all the same cost whether on-site, remote or in-shop.


 

Typical Estimated Times for Common Services


It's rare for in-shop services to exceed 2 hours. Most basic repairs average between 1 and 1.5 hours.


  • Power supply replacement  including the new power supply typically costs around $125 including a full computer blow-out and physically cleaning.
     
  • Complete Computer Optimization  and thorough virus/malware removal is $198. We generally try to keep this service to this maximum cost even if it takes us several hours..
     
  • Hard drive replacement  with new hard drive, system clone and drive clean-up, repair typically costs about $250 including the new hard drive.
     
  • Laptop screen replacement  including new screen and all labor charges typically run around $195 or less.
     
  • Upgrade to Windows 10 Pro from XP, Vista or 7 costs around $250 including a legal Windows 10 Pro license. Windows 10 might be a free upgrade for your Windows 7 computer as Microsoft is still allowing the upgrade at no charge so in those cases your cost will be even lower.
     
  • Remote Support  to resolve an issue with a web browser, Microsoft Office application or general Windows issue will typically be between 30 minutes and one hour.

General Pricing Examples

Integrity · Honesty · Value

Call us anytime: